![]() Quantitative data is extrapolated easily and converted into percentages and averages.There are several advantages of using Likert scale questionnaires compared to other types of surveys: The most common representation of the Likert scale consists of five agree/disagree points, which are: It is easy to use yet can provide detailed data about customer opinions and attitudes. The 5 point scale survey is one of the most commonly used survey types. Furthermore, the term Likert item means the particular statement that the respondent is asked to agree or disagree with. The Likert scale survey is named after its inventor, American psychologist Rensis Likert. This type of questionnaire works very well both in B2C and B2B contexts. The 5 point scale survey is a type of Likert scale questionnaire that uses a five-point agreement scale to collect data. Using a simple question like “How do you feel about the casseroles in the breakroom?” with answer options ranging from “Very Satisfied” to “Very Unsatisfied,” you can easily get an idea about how people feel about the casseroles without having to ask a lot of questions. The 5 point scale survey comes to the rescue in such a situation. That would take forever, and you would still not have accurate data. Are they too salty? Just right? Not enough variety? You could ask them outright, but then you might get biased answers.Īn inefficient way would be to ask them many questions with a yes/no answer type. Imagine a scenario where you want to find out how your employees feel about the casseroles in the breakroom. Surveys that feature these questions is called 5 point scale survey. If you want to learn more about the topic, keep reading!Ī close-ended question with five answer choices is known as a 5 point scale question. Trustmary’s easy survey maker includes many templates for your needs. If you want to skip this guide and start creating your own 5-point scale surveys right away, start your free trial here. I will round it off by giving you an example of a stand-out 5 point scale survey that you can use to reference your own business. the benefits of using the 5 point scale compared to other options.Worry not! In this article, we will study Which one should you use for your business?Įnter 5 point scale surveys, more commonly known as Likert scales surveys.Ī Likert scale questionnaire is easy to use yet hard to master. However, the sheer number of survey types available can be overwhelming. Surveys and questionnaires can help you do that and more. In a world where customer feedback holds the key for businesses to grow it is vital to have a tool at your disposal that can help you tap into this valuable resource.
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